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Simply slide the swivel end of your Kobrajet hose through the opening provided at the side of the reel core and install the 3/8" Male NPT threads into the 3/8" Female NPT threads of the swivel. Do not make a Quick Coupling joint at the swivel as there is not enough space and the bend in the line is too severe. Be sure to allow a small amount of slack at the swivel joint and use the red hose fastener provided to secure the hose at this joint. Using a Whip Line connected to your pump, connect to the 3/8" Male NPT hose reel inlet. When planning, add an extra foot to the distance so as not to bend the Whip Line too severely. Lastly, install the handle with the hardware provided.
Before leaving your hose reel unattended, always engage the locking mechanism on the side of the reel.
This Hose reel is rated for cold water use only with a 12.5" Height x 15.5" Length x 10" Depth.
This model has a fixed pipe with fitting inlet for installation of the whip line, will require a whip line to work.
Bracket Install Holes positioned: 3.25-3.5” horizontally & 3.25-3.5” vertically.
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If you would like to make a return, take a look at our policies below. We want to make sure you’re completely happy with your purchase. If there’s anything we can do to improve your experience, please contact us at info@meticulousdetailing.ca.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, with the original tags still intact. The product(s) must be in their original packaging, if applicable, and in the same condition they were received. You’ll also need the receipt or proof of purchase.
Returns on equipment: We will charge a 20% restocking fee plus shipping for any equipment returned for any reason other than a manufacturer's defect.
To start a return, you can contact us at info@meticulousdetailing.ca. If your return is accepted, we’ll send you a PDF of a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You are responsible for paying for the return shipping costs. We will deduct the cost of return shipping from your refund.
Consider purchasing shipping insurance to ensure it arrives. We can’t guarantee that we’ll receive your item.
You can always contact us for any return question at info@meticulousdetailing.ca.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
Once we receive your returned item, our team will review your request and inspect the item. We will send you an email to confirm that we’ve received your item and are processing your request. We’ll follow up with another email once the request has been processed to let you know if your return was approved.
If approved, the money will be refunded to your original method of payment within one week. All payment companies are different in the amount of time it takes to confirm a payment, so it will likely take a minimum of a few days for the refund to show up in your bank statement.
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On orders over $150 within Canada. Excluding liquid products over a gallon and some restrictions apply.
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