[{"id":634053329217,"handle":"makita-tools","title":"Makita Tools","updated_at":"2025-06-09T12:54:39-07:00","body_html":"\u003cp\u003e\u003cspan\u003eIt all started with the motor over 100 years ago. Makita Corporation was founded in 1915 as an electric motor sales and repair company. Today, as a global brand in over 40 countries, Makita is an innovation leader, manufacturing best-in-class products at 10 plants operating in 8 countries. The unmatched quality and durability of Makita products is driven by the company’s strong R\u0026amp;D capabilities, and have earned the trust of professional users worldwide. Every day, on jobsites around the world, Makita delivers the power, performance and durability that professional users demand with products that are more compact, have less vibration and feel better.\u003c\/span\u003e\u003c\/p\u003e","published_at":"2025-02-22T11:25:36-08:00","sort_order":"best-selling","template_suffix":"","disjunctive":true,"rules":[{"column":"tag","relation":"equals","condition":"tool"},{"column":"tag","relation":"equals","condition":"cordless"},{"column":"tag","relation":"equals","condition":"makita"}],"published_scope":"global","image":{"created_at":"2025-02-22T11:32:05-08:00","alt":null,"width":180,"height":180,"src":"\/\/meticulousdetailing.ca\/cdn\/shop\/collections\/logo_d8bfa30a-b84f-4cd6-bdd2-0572bc7316dc.jpg?v=1740252725"}},{"id":634053460289,"handle":"milwaukee-tools","title":"Milwaukee Tools","updated_at":"2025-06-07T16:41:57-07:00","body_html":"\u003cp\u003eSince the company began in 1924, Milwaukee Tool has led the industry in developing innovative solutions that deliver increased productivity and unmatched durability for professional construction users. Whether it is through our world-leading M12™ and M18™ cordless systems, the ground-breaking performance of our M12 and M18 FUEL™ products, jobsite lighting, time-saving accessories, or innovative hand tool and storage products, we are dedicated to delivering a continuous flow of advanced, trade-specific solutions.\u003c\/p\u003e\n\u003cp\u003eWe invest the time to work side-by-side with real users to understand the demands of a constantly changing workplace and how we can best deliver solutions for a safer, more productive jobsite. Through a thorough evaluation of the job at hand – the frustrations, needs, and previous limitations – we set out to completely rethink a solution and deliver the game-changing innovation seen across all our product lines. Milwaukee Tool is not simply a manufacturer – we are progressive problem solvers.\u003c\/p\u003e","published_at":"2025-02-22T11:33:54-08:00","sort_order":"best-selling","template_suffix":"brand","disjunctive":true,"rules":[{"column":"tag","relation":"equals","condition":"tool"},{"column":"tag","relation":"equals","condition":"cordless"},{"column":"tag","relation":"equals","condition":"milwaukee"},{"column":"tag","relation":"equals","condition":"18 gauge"},{"column":"tag","relation":"equals","condition":"brad nailer"}],"published_scope":"global","image":{"created_at":"2025-02-22T11:33:53-08:00","alt":null,"width":800,"height":800,"src":"\/\/meticulousdetailing.ca\/cdn\/shop\/collections\/logo.jpg?v=1740252834"}},{"id":159264538684,"handle":"rupes","title":"Rupes Polishers \u0026 Parts","updated_at":"2025-06-25T09:55:02-07:00","body_html":"\n\u003cp\u003eRUPES is a family owned and operated Italian Company, founded in 1947 in Milan. Since its inception, RUPES commitment to product innovation and quality manufacturing has defined the company as a worldwide benchmark manufacturer of professional electric and pneumatic tools, accessory items and vacuum systems.\u003c\/p\u003e\n\u003cp\u003eRUPES commitment to research and development has been the driving factor in the success of the company. The focus on designing and manufacturing products that are in total compliance with health and safety regulations and offer enhanced worker comfort defines each new product initiative.\u003c\/p\u003e\n\u003cp\u003eOver the years, RUPES has developed a wide number of patents and created several solutions, which have contributed to simplify today’s work and increase performances.\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"\/pages\/rupes\" title=\"Rupes\" aria-label=\"Rupes\"\u003eRead more.\u003c\/a\u003e\u003c\/p\u003e","published_at":"2020-04-06T17:06:57-07:00","sort_order":"best-selling","template_suffix":"","disjunctive":true,"rules":[{"column":"tag","relation":"equals","condition":"Rupes"}],"published_scope":"global","image":{"created_at":"2023-09-27T17:25:04-07:00","alt":"Rupes Polishers \u0026 Parts","width":383,"height":383,"src":"\/\/meticulousdetailing.ca\/cdn\/shop\/collections\/rupes-polishers-parts.png?v=1695860704"}},{"id":159256576060,"handle":"polishers-and-equipment","title":"Polishers \u0026 Equipment","updated_at":"2025-07-07T17:45:01-07:00","body_html":"\n\u003cp\u003eMachine polishers have changed over the past few years and the variety of tools available is incredible. Polishers can be used as a final finish tool to achieve the ultimate gloss or to restore a very heavily deteriorated finish in need of serious paint correction. Choose the polisher that fits your needs. Whether you are a weekend enthusiast, a novice, or a professional detailer, we offer mechanical buffers to fit your level of experience.\u003c\/p\u003e\n\u003cp\u003eWe also offer a wide range of equipment to outfit both the auto enthusiast or professional. You may be in need of a quality carpet extractor, vacuum or parts. We have a substantial offering to set up every type of operation.\u003c\/p\u003e","published_at":"2020-04-06T12:48:04-07:00","sort_order":"best-selling","template_suffix":"","disjunctive":true,"rules":[{"column":"tag","relation":"equals","condition":"Polishers and Equipment"},{"column":"tag","relation":"equals","condition":"polishers \u0026 equipment"},{"column":"tag","relation":"equals","condition":"polisher"},{"column":"tag","relation":"equals","condition":"equipment"}],"published_scope":"global","image":{"created_at":"2023-09-27T17:24:32-07:00","alt":"Polishers \u0026 Equipment","width":300,"height":134,"src":"\/\/meticulousdetailing.ca\/cdn\/shop\/collections\/polishers-equipment.png?v=1695860672"}},{"id":163696967740,"handle":"wholesale-products","title":"Wholesale Products","updated_at":"2025-07-07T17:45:01-07:00","body_html":"Browser our collection of products that we sell at wholesale rate to our business accounts. Please Login to the wholesale account to view wholesale pricing.","published_at":"2020-06-22T17:47:22-07:00","sort_order":"price-desc","template_suffix":"","disjunctive":false,"rules":[{"column":"tag","relation":"equals","condition":"wholesale"}],"published_scope":"global"},{"id":160710033468,"handle":"all-auto-products","title":"All Auto Products","updated_at":"2025-07-07T17:45:01-07:00","body_html":"","published_at":"2020-04-29T11:28:40-07:00","sort_order":"best-selling","template_suffix":"","disjunctive":true,"rules":[{"column":"tag","relation":"equals","condition":"auto"},{"column":"tag","relation":"equals","condition":"Used For_Auto Detailing"}],"published_scope":"global","image":{"created_at":"2023-09-27T17:19:36-07:00","alt":"All Auto Products","width":1500,"height":998,"src":"\/\/meticulousdetailing.ca\/cdn\/shop\/collections\/all-auto-products.webp?v=1695860376"}},{"id":159458689084,"handle":"detailers-equipment","title":"Detailer's Equipment","updated_at":"2025-07-07T17:45:01-07:00","body_html":"\n\u003cdiv class=\"wsm-cat-image-descrip-wrapper clearfix\"\u003e\n\u003cdiv class=\"wsm-cat-description\"\u003e\n\u003cp\u003eThe final touches to your shop could include some unique equipment and here is where you can find these items. One of our most popular items are our detailers safety stands to make reaching tall areas on the vehicle much easier.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"wsm-cat-prod-innerwrapper\"\u003e\u003c\/div\u003e","published_at":"2020-04-10T13:00:03-07:00","sort_order":"best-selling","template_suffix":"","disjunctive":false,"rules":[{"column":"tag","relation":"equals","condition":"equipment"}],"published_scope":"global","image":{"created_at":"2023-09-27T17:21:24-07:00","alt":"Detailer’s Equipment","width":300,"height":292,"src":"\/\/meticulousdetailing.ca\/cdn\/shop\/collections\/detailers-equipment.webp?v=1695860484"}}]
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Description
Fabriqué en polyuréthane expansé, il est particulièrement résistant aux contraintes mécaniques et, associé au tampon de polissage en mousse BigFoot, il réduit les vibrations au minimum. Les perforations spéciales de ce support créent un flux d'air qui contribue à dissiper la chaleur générée par le polissage. Le Velcro au dos assure une fixation efficace du tampon de polissage en mousse.
Le plateau de support Rupes de 125 mm (5 pouces) est un remplacement d'origine pour le plateau fourni avec la polisseuse orbitale aléatoire Big Foot Rupes LHR15 Mark II. Ce plateau est spécialement conçu pour cette polisseuse et n'est pas compatible avec les autres polisseuses à double action.
I bought a small bottle of this from a local detailer. It works really well as a detail spray on the ceramic coating on our car. Also does an excellent job on the glass. I also used it on the plastic on my motorcycle and it does a nice job there as well. The next place to try it is on the house windows. Much more economical to purchase from MD.
I purchased this item on Mar 19,2025 , 3 weeks later I still did not receive the item. This the third letter I’ve written???
Where is my order?
Subject: Final Response Regarding Nasiol Product Concern
Hi again Allan,
You contacted us requesting a replacement bottle, stating that the product you received was expired in April 2023. As previously explained, ceramic coatings such as this do not have expiration dates. What appears on the label is the manufacturing date, not an expiry date. This is standard across the industry, and Nasiol confirms the product remains viable well beyond that date if stored properly. We even sent you pictures of the package, and it is written manufacturing date. We asked for you to return pictures, but you said you no longer have the package, you threw it out once you thought it was expired as opposed to manufactured.
Given your professional background as a writer, I was surprised by the inaccuracies in your review. It appears there may have been a misunderstanding, but your statements misrepresented the facts of the transaction. If needed, I can again provide clear photos of the product label to demonstrate this.
Below is the email you sent, which we responded to within 48 hours. You requested a full replacement while refusing to return the original item. As I mentioned during our phone call, this is not a practice accepted by any major retailer—Costco, Amazon, or otherwise. When I asked you to name a company that provides refunds or replacements without a product return, you declined to respond. Instead, you stated that unless we sent a second bottle, you would leave a negative review.
While it is your right to leave a review, we ask that it be factual. Unfortunately, your comments align with a growing trend of manipulative review behavior. We regularly track such incidents to protect the integrity of our business and our loyal customer base. We’ve also notified both the manufacturer and the Canadian distributor of this situation (personally your name and address) and advised them to assess any future warranty claims from your account with full caution.
As a result of this interaction, we have disabled your customer profile to prevent future transactions. We believe this action is necessary to protect our team, our partners, and the high standards we uphold for our clients—many of whom go out of their way to ensure fairness. Just this week, customers who received more than they ordered contacted us to arrange payment. That level of integrity stands in stark contrast to your situation.
Please note that our business will not respond to threats, nor will we reward false claims. We also participate in an industry initiative to track abusive return patterns and chargebacks. Businesses have every right to protect themselves from misuse and fraud.
Attached are the original product images and our response email, which you previously claimed you did not receive. For the record, Nasiol does not place expiry dates on their packaging, and this information is publicly verifiable. It is difficult to believe that you were unaware of this, particularly given your professional experience, as you claim to be a writer.
You even lied and said you did not receive the product in the review, how then would you know if it was expired or not? Ouch that has to hurt. caught again.
The shipper has your signature as received, and you sent us a fraudulent email claiming the product had expired.
So the question is, which statements are a lie?
We have to keep the response up for other retailers to see.
Te good news as aa society we all work togetjer to grow our country. It is not fare to the peopple that had to pay for this product for you to obatin free with fraudulent practices.
Can you tell us what you have written as a professional writer- just curious, We can serch out through Atrtififcial Intelligence. I hope you write fiction then this would be understandable.
This matter is now considered closed, as is your profile and locked out of any future sales.
We wish you well.
Sincerely,
Darren
Meticulous Detailing
Subject: Clarification on Product Date and Acknowledgement
Hi Allan,
Thank you for recently sending the photo of your product. As confirmed, the date shown is the manufacturing date, not the expiry date, despite the ongoing concerns you've raised. We understand that no one wants to receive a product they believe may be unusable—and we absolutely respect that. We're all consumers, and we all work hard for our money.
I was raised to believe that when you make a mistake, the right thing to do is acknowledge it and apologize. Unfortunately, not everyone was taught that early on.
You also mentioned being a professional writer, and we appreciate you sharing that. With that in mind, we had expected a bit more careful attention to the details provided, particularly since this was clearly explained.
We hope this clears things up and appreciate you taking the time to reach out.
Best regards,
Darren
_________________________________________________________________________________________________________________________________________________
From: Meticulous Detailing
Sent: May 1, 2025 10:15 AM
To: 'allan.swan@sympatico.ca'
Cc: Meticulous Detailing
Subject: RE: New customer message on May 1, 2025 at 8:26 am
Subject: Nasiol Product Issue
Hi Allan,
I’m sorry about the issue — I double-checked, and what you received is exactly what Nasiol shipped us.
If you’re able to return it, I’ll either cover your shipping cost or send you a return authorization. Once we get it back, I’ll make sure you receive a full warranty replacement.
As for the expiry dates — they’re often more about encouraging turnover than actual product failure. It’s a bit like canned goods from WWII: they technically “expire,” but they’re still usable years later.
Let me know how you'd like to proceed.
I am sorry we did not meet your standard of service and hope we can do better next time. Unfortunately, like shipping, it is out of our hands.
Best,
Darren
Item hasn’t arrived. I talked with shipping company last Friday they said they would update me and I’ve heard nothing.
Subject: Update on Your Order – Tracking & Apology
Hi Gage,
I hope this message finds you well.
As a retailer, the last thing we ever want is for a customer not to receive their product. Unfortunately, our shipper experienced a logistics issue affecting 18 orders, including yours. Once a package is handed off to the carrier, it's out of our direct control, but we still take full responsibility for ensuring you receive your order.
A second shipment has been sent out, and the tracking information indicates it should arrive by the 21st. There is also a strong possibility that the original order may still arrive within the next few weeks. If it does, please feel free to keep it as a gesture of goodwill for the inconvenience.
It is frustrating to hear even on the second order the shipper still cannot provide a detailed arrival date or where the shipment is. I understand they are short staffed but surely this is a simple thing. Again it is out of our control and we had to pay for two shipments and a frustrated customer-rightfully so.
This situation has only occurred once before in the past five years, and we’re truly sorry it happened to you. We appreciate your patience and understanding as we work to make this right.